At Oil Experts Bahawalpur, we are committed to providing our customers with 100% genuine and branded products. We ensure quality and originality in every product we deliver.
1. No Returns on Non-Damaged Products
We do not accept returns unless the product delivered is physically damaged or leaking at the time of delivery.
2. Branded & Original Products Guarantee
All the products we sell—including engine oils, lubricants, and filters—are sourced directly from authorized dealers or official distributors. We stand by the authenticity of our items and do not deal in used or counterfeit products.
3. Damaged Product Returns
If you receive a damaged product:
- You must inform us within 24 hours of delivery.
- Please provide photos or video proof of the damage via WhatsApp or email.
- After verification, we will initiate a return or exchange process.
4. Return Shipping Charges
In all cases, including damaged items, the customer is responsible for return shipping charges. We recommend using a reliable courier service with tracking for any return.
5. How to Initiate a Return
To request a return (if eligible), please contact us at:
📞 0333-6394356
✉️ [email protected]